CULTURAL & CREATIVE

Job Detail

   Team Leader - Small Venue

Employees work as Team Leader/Co-ordinators in a small venue work in front of house providing some technical assistance and performing a wide range of work such as ushering, ticketing, sales of products, and staging/lighting work.

Qualification Information

CORE UNITS (6 required)
  • Source and apply entertainment industry knowledge
  • Work in a culturally diverse environment
  • Provide quality service to customers
  • Deal with conflict and resolve complaints
  • Implement workplace health, safety and security procedures
  • Lead work teams
ELECTIVE UNITS (9 required)
  • Process financial transactions
  • Usher patrons
  • Sell products and services
  • Process incoming customer orders
  • Provide seating and ticketing advice
  • Monitor entry to a venue
  • Use hand tools
  • Apply a general knowledge of staging to work activities
  • Apply a general knowledge of lighting to work activities

Course:  CUE40403 Certificate IV in Venues and Events (Customer Service)

Training Package:  CUA Creative Arts and Culture Training Package Version 2.0

More Australian Apprenticeships Information

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